Return Policy

Effective Date: March 25 2026

At Golf Legends, we are committed to delivering quality products and excellent customer service. This policy outlines our return process, including how we handle faulty or damaged goods, exchanges, and refunds.

1. Returns Window

You may request a return within 30 days from the date your order is delivered.

2. Faulty, Damaged, or Incorrect Items

If you receive a faulty or incorrect item:

Email us at support@golflegends.co before returning the item
Include your order number and clear photos showing the issue

Resolution options may include:

Replacement (preferred where possible)
Full refund (if replacement is not available)
Store credit plus 5% of the original item cost

Return Shipping:

If the issue is due to our error (faulty, damaged, or incorrect item), we will cover the cost of return shipping.

3. Change of Mind Returns / Different Size Returns

We offer a 30-day change of mind return policy or if the item purchased was the wrong size, subject to the following conditions:

Item must be unused, unworn, and in original packaging (with tags and accessories)
Proof of purchase is required
Return must be requested within 30 days of delivery

Exclusions:

These are not qualified for refunds, returns and exchanges.

Gift cards
Sale or clearance items
Used or personalized products

Resolution options may include:

Exchange for a different size/item
Product cost refund (issued to the original payment method excluding original shipping fees.)
Store credit plus 5% of the original item cost

Return Shipping:

Customers are responsible for return shipping costs for change-of-mind returns.

4. Return Process (Important)

4a. Wrong Size Ordered and Change Of Mind Returns

Refer to #6 below for the packaging requirements
Send your return to the address on #7 below
Email us the tracking number at support@golflegends.co
Indicate in your email if you'd like to be sent a different size or design, provided with a store credit with additional 5% of the item cost or be refunded.

4b. Damaged Item or Wrong Item Received

Send us an email at support@golflegends.co and provide your order number, description of the problem and picture of the problem/issue
We will provide you with a prepaid return shipping label or;
In cases when a return is not required, we will just send you the replacement

5. Processing Timeframes

Return assessment: Within 3 business days after receiving your item
Refunds: Processed within 5–10 business days to your original payment method
Store credit (with additional 5% of the original product cost): immediately after return assessment if qualified. Sent in the form of a gift voucher code through email.
Exchange/Replacements: Shipped within 2–5 business days after approval

You will receive an email once your returned item has been processed.